Last updated: April 2026
InterContinental Melbourne The Rialto (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, stay at our hotel, interact with us or otherwise use our services. It should be read together with the IHG® Hotels & Resorts Privacy Statement, which applies at a global level.
InterContinental Melbourne The Rialto is an IHG® Hotels & Resorts‑branded hotel. IHG is a global hospitality company that franchises brands and manages hotels on behalf of independent owners.
While our hotel operates under the InterContinental® brand, it is independently owned and operated. Personal information may be collected and processed by both:
InterContinental Melbourne The Rialto and InterContinental Hotels Group of Companies (IHG), in accordance with IHG’s Privacy Statement
We may collect personal information including (but not limited to):
Information may be collected directly from you, from IHG booking systems, through our website, during your stay, or automatically through digital technologies.
We use your personal information to:
Where required, we rely on your consent, contractual necessity, legal obligations or legitimate business interests as allowed under applicable privacy laws.
Our website uses cookies and similar tracking technologies to:
You may manage or disable cookies through your browser settings; however, some site functionality may be limited if cookies are disabled.
Further information is available in the IHG Privacy & Cookie Centre.
We may share personal information with:
When information is shared, we take reasonable steps to ensure it is protected and used only for permitted purposes.
As part of a global hospitality network, your information may be transferred outside of Australia, including to countries where IHG or its service providers operate.
IHG implements contractual safeguards and recognised legal mechanisms to ensure that personal information transferred internationally receives an appropriate level of protection.
We maintain administrative, technical and physical safeguards designed to protect personal information against loss, misuse, unauthorised access or disclosure.
While no system is completely secure, we continuously review and improve our security practices.
Subject to applicable law, you may have the right to:
Requests will be handled in accordance with Australian privacy legislation and IHG privacy procedures.
When using the hotel’s Wi‑Fi service, we may collect limited technical and device information to manage the network, maintain security and improve service quality. We do not monitor the content of communications sent over the network.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The revised version will be published on our website with an updated “Last updated” date.
This website, based in Australia, uses “cookies” to enhances your browsing experience and to allow us to improve our website usefulness for our guests. Learn more about cookies and how to change your consents in “Our Privacy and Cookie Policy“.
