CONCIERGE

insider expertise

With Melbourne’s boutique shopping, dining destinations, and cultural hubs on your doorstep – and the free tram connecting you to the citys’s arts and sports capitals – every experience is within easy reach.

Our team of insider experts hold the keys to Melbourne’s most celebrated attractions and hidden gems, curating bespoke experiences tailored to each guest.

Concierge Services

DISCOVER MELBOURNE YOUR WAY

Whether you are seeking world-class dining, local design, immersive culture, or a taste of Melbourne’s renowned coffee scene, our dedicated Concierge team is here to make it happen.

InterContinental Melbourne The Rialto is iconically located on prestigious Collins Street – in the heart of a city that is renowned for its creativity, cosmopolitan flair, and cultural depth. Step outside and you are instantly surrounded by Melbourne’s famed laneways, historic arcades, designer boutiques, and an ever-evolving food and wine scene.

From the National Gallery of Victoria (NGV) and the Royal Botanic Gardens to rooftop bars, hidden cellar doors, and the creative quarters of Fitzroy and Collingwood, Melbourne is layered with stories waiting to be uncovered. Our Concierge team is passionate about helping you experience the city like a local – with personlised recommendations and insider access.

Let us curate an itinerary that reflects your time, tastes, and curiosity. Whether you are here for a fleeting stay or settling in for a longer escape, we will help you uncover Melbourne’s most iconic landmarks – and its best-kept secrets. Be inspired, be in the know, and let us make your Melbourne stay truly unforgettable.

Explore our Perfect Day itineraries.

A Curated Melbourne Journey

Ahead of your arrival, our Concierge team is on hand to help shape your perfect day in Melbourne – tailored to your interestes, pace, and sense of discovery. From the moment planning begins, we invite you to take advantage of our local insight and insider connections to make the most of your time in the city.

We can arrange everything from private walking tours and exclusive tastings to spa appointments, transfers, and special celebrations. For personalised itineraries, pre-arrival planning or reservations, please contact our team at melbourneconcierge@ihg.com or by phone at +61 3 8627 1400.

Want to know about the city’s seasonal and special events happening every month? Click here to learn more.

the perfect day

sunrise over the city

Begin your day with a sunrise hot air balloon flight over Melbourne. Glide above te city as it awakens, offering panoramic views of landmarks like the MCG, Port Phillip Bay, and the Yarra River. This serene experience provides a unique perspective of Australia's only major city where you can fly over the city by hote air balloon.

Masterpieces & Perspectives

Spend your afternoon immersing in art with a visit to the National Gallery of Victoria (NGV International) and the Ian Potter Centre (NGV Australia), exploring world-class collections of international and Australian art, including celebrated First Nations art. Combine free permanent exhibitions with ticketed highlights for a deeper cultural experience.

Culinary & Theatre Elegance

As the evening unfolds, enjoy a seasonal tasting menu at Alluvial Restaurant beneath the hotel's glass atrium. Featuring the finest Australian produce and paried wines, it's the perfect prelude to a night in the city. Then head to Melbourne's East End Theatre District, where heritage venues like the Princess and Regent Theatres showcase accalimed performances.

melbourne through the seasons

Melbourne offers something distinctive ever season - new ways to explore, indulge and discover.

Summer

DECEMBER - FEBRUARY
Melbourne in summer comes alive with festivals, rooftop bars, and balmy evenings by the Yarra River. Celebrate the season with major events like the Australian Open or Moonlight Cinema in the Royal Botanic Gardens. It is a great time for day trips to the Mornington Peninsula or Great Ocean Road, where beaches and wineries await. Outdoor dining thrives, especially in laneways and riverside precincts. Summer also invites twilight markets, art exhibitions, and relaxing in green urban spaces.

Autumn

MARCH - MAY
Autumn paints Melbourne in rich golds and reds, creating a picturesque backdrop for exploring the city's cutural scene. The cooler weather is perfect for walking tours through historic arcades or along the Yarra. Highlights include the Melbourne Food and Wine Festival and the start of the AFL season at the MCG. Enjoy cosy cafés, art galleries, and the theatre performances. It's also the ideal time to take a scenic drive to the Dandenong Ranges or Yarra Valley for autumnal foliage and wine tasting.

Winter

JUNE - AUGUST
Melbourne's winter is cool and atmospheric - a season made for arts, indulgence, and vibrant festivals. Rug up and explore RISING, a major winter arts and culture event, or catch a show during the Melbourne International Film Festival. Duck into hidden cocktail bars, soak in the ambiance of winter night markets, or explore the city's world-renowned coffee culture. Day trips to Mt Dandenong or Daylesford offer warming hot springs and fireside dining. Winter brings a moody charm perfect for slow travel and cultural immersion.

Spring

SEPTEMBER - NOVEMBER
As gardens burst into bloom, Melbourne's spring buzzes with life. The city comes alive with Melbourne Fashion Week, Melbourne Fringe Festival, and the lead-up to the iconic Melbourne Cup Carnival. Outdoor dining returns, and the Royal Botanic Gardens become a floral wonderland. Walk along the Yarra or explore Queen Victoria Market's spring produce. Spring is ideal for gallery visits, weekend getaways, and alfresco brunches in Melbourne's famous laneways. The season blends energy and elegance - just like the city itself.

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